Years ago we were hearing all about a new fad in communications. BYOD or Bring your Own Device became a strategy for user- friendly mobility. This program allows employees to use their own personal device to access company resources. BYOD programs have been shown to increase productivity and reduce the use of company resources. In addition to BYOD, there are many strategies that are similar in which your company could benefit. In this article I hope to narrow down the many types of programs that can be utilized using this principle. We will look at each program in terms of its attributes in the areas of policies, platforms, security, and service.
The BYOD and similar Unified Communication programs help to enhance the capabilities of the growing mobile workforce. Businesses can improve productivity by refining their Unified Communications to fit their workforce.
The reasons for these programs are many. The largest reason by far is perceived enjoyment. Allowing employees to make their own decisions in terms of hardware for their communications empowers them and allows them to be more productive with their devices. Surveys have shown that at most 95% of people use at least one personally owned devise to access company email or application for work. It allows the company to look flexible and attractive to the employee.
We will Look At
This program is the father of all others. This simply means that employees may bring their own device into the workplace. This includes smart phones, laptops and tablets. By adding a piece of software or an application, employees may access company information and applications. Reasons behind this program are many. It has been shown that an employee will be more productive on a device they are familiar with.
This is very important to highly regulated and security sensitive industries. This policy requires a IT department that carefully monitors the devices. Because the data being monitored is highly sensitive, employees should be required to sign waivers regarding the extent that their employer can monitor their voice and data communications. Devices will need to have monitoring, the ability to remotely lock and wipe any data that resides on the device.
Corporately Owned, Personally Enabled (COPE) This allows employees to use a company device for work activities but also allows them to use the device for personal activities. COPE often is used with CYOD or Choose Your own Device. CYOD gives the employee more flexibility in choosing from a selection of predetermined hardware solutions. This eliminates the security concern over wiping the device after an employees departure from the company and also eliminates the question of who might own the phone number after the employee is gone. Employees also see a company device as a big perk of employement and is looked upon favorably.
A company device is still looked upon as favorable in the most traditional sense of device management. COBO or Corporate Owned Business Only, is still most popular in government, healthcare, finance, and similar public sectors. This allows for a distinct segmentation of personal and work.
Any policy you would like to implement as a company, Comworx Unified Communications can help you with your policies. With ShoreTel BUsines Phone system and ShoreTel Connect there is now a BYOE, Bring Your Own Experience. BYOE means:
- All endpoints provide a consistent experience, regardless of network and operating system
- Integrated contact information from all business directories
- Creates a flawless hand-off to or from mobile devices and fixed lines without losing work progress or connectivity
- Allows for ad hoc conferences with only a few clicks, sidestepping plugins and downloads
Our next aritcles will look at the secutity questions of the BYOD programs and the needs